Privacy Policy

1. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products viewed
  • Referring websites or search terms
  • Information about how you interact with the website

We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device, often including an anonymous unique identifier. Learn more at: http://www.allaboutcookies.org
  • Log files – Track actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags and pixels – Electronic files used to record browsing activity on the website.

When you make or attempt to make a purchase through the website, we also collect certain information, including:

  • Name
  • Billing address
  • Shipping address
  • Payment details
  • Email address
  • Telephone number

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We generally use the Order Information we collect to:

  • Process and fulfil orders placed through the website
  • Arrange shipping and delivery
  • Provide invoices and order confirmations
  • Communicate with you
  • Screen orders for fraud or potential risk
  • Provide marketing communications where permitted or consented to

We use Device Information to:

  • Detect fraud and security risks
  • Improve and optimise our website
  • Analyse customer browsing behaviour
  • Measure the success of marketing campaigns

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our business.

Shopify

We use Shopify to power our online store. Learn more about how Shopify uses your personal information:
https://www.shopify.com/legal/privacy

Google Analytics

We use Google Analytics to understand how customers use our website. Learn more here:
https://www.google.com/intl/en/policies/privacy/

You can opt out here:
https://tools.google.com/dlpage/gaoptout

We may also share information where required to comply with applicable laws, regulations, legal requests, or to protect our rights.

4. Behavioural Advertising

We may use your personal information to provide targeted advertising or marketing communications that may be relevant to you.

Learn more about targeted advertising:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out via:

You may also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

5. Do Not Track

Please note that we do not alter our website’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

6. Your Rights

If you are located in Europe, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to processing where applicable

To exercise these rights, please contact us using the contact details below.

We process your information to fulfil contracts with you (for example when processing an order) or to pursue legitimate business interests.

Please note that your information may be transferred outside Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the website, we will retain your Order Information for our records unless and until you ask us to delete this information, unless retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

9. Contact

If you would like more information about our privacy practices, have questions, or wish to make a complaint, please contact us:

Email: service@clipop.eu

Postal Address:
CLIPOP Möbel
(Attn: Data Protection Officer)
Adam-Opel-Straße 7-11
60386 Frankfurt am Main
Germany